# Support Us

Thank you for supporting **Ragnarok Finest**! Your voluntary contributions directly fund our server maintenance, infrastructure, hosting, and community events. ⚔️

***

## 📜 Transaction Policy & Safety

* 🎁 **Gifts, Not Purchases:** Donations are voluntary. All rewards are thank-you gifts and are strictly **non-refundable** and non-transferable.
* 🏛️ **Fair Play:** Donating does not grant special treatment or rule immunity.
* 🔒 **Security:** Keep your credentials safe. We are not responsible for losses from account sharing, hacking, or scams.
* 🚫 **Fraud:** Submitting fake receipts or fraudulent claims will result in a permanent ban.

***

## 🎥 Streamer Support Program

Support a creator by entering their **Streamer Code** when submitting your donation!

* 💖 The streamer receives a bonus equal to **10%** of your donation value.
* 🎁 You still receive your **full donation rewards**.
* Example:
  * Donate ₱5,000, you get full rewards, streamer gets 10% bonus pods.

{% hint style="info" %}

### NOTE:

* Find the full list of Streamer Codes [here](https://ragnarok-finest-wiki/other-information/streamer-program#list-of-streamer-codes).
* Using a code is completely optional.
  {% endhint %}

***

## 💸 Payment Methods & Info

| Method         | Account Name          | Details / Number               |
| -------------- | --------------------- | ------------------------------ |
| 💰 **GCash**   | Emmanoel Raymund Osea | **09102270034**                |
| 💳 **PayMaya** | Maria Dolores Pardo   | **09464178783**                |
| 🌍 **PayPal**  | Paulline Karina Mago  | **<paullinekarina@gmail.com>** |

### 🎟️ Rates & Rewards

* **₱50 PHP** = 🎟️ 1 Donation Ticket + ⭐ 1 Bonus Point
* *Note: Extra promotional rewards, milestone bonuses, and seasonal offers may apply during special events.*

***

## 📥 How to Claim Your Rewards

{% stepper %}
{% step %}
**Complete Payment** Send your donation via GCash, PayMaya, or PayPal.
{% endstep %}

{% step %}
**Save Your Receipt** Take a screenshot of the successful transaction and save the reference number.
{% endstep %}

{% step %}
**Email Your Details** Send an email to 📧 **<ragnafinest2024@gmail.com>** with:

* Reference Number & Amount Sent
* Account Username & Character Name
* Sender's Full Name
* Streamer Code (Optional)
* Screenshot/PDF of the receipt
  {% endstep %}

{% step %}
**Verification** The Admin Team will review your transaction and automatically add points/tickets to your account.
{% endstep %}
{% endstepper %}

***

## ❓ FAQ

**Q: How long does processing take?**\
**A:** Transactions are processed shortly after admin verification.

**Q: Will donations give me gameplay advantages?**\
**A:** No. Ragnarok Finest strictly maintains balanced gameplay.

**Q: What if my points are delayed?**\
**A:** Contact the Admin Team via Discord or email with your receipt and reference number.

***

## 📬 Contact Us

* 📧 **Email:** <ragnafinest2024@gmail.com>
* 💬 **Discord:** [Join Server](https://discord.com/invite/bMsAynbcY6)
* 🌐 **Website:** [ragnafinest.net](https://ragnafinest.net/)
* 📘 **Facebook:** [Ragnarok Finest](https://www.facebook.com/ragnafinest)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://ragnarok-finest.gitbook.io/ragnarok-finest-wiki/other-information/support-us.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
